Frequently Asked Questions
How the prices are so low?
Free Software Foundation permits everyone to copy and distribute verbatim copies for Inc. GNU GENERAL PUBLIC LICENSE.
Subscriptions support us and due to this crowdfunding prices of the products are low.
We do not provide license keys and free updates for the products you downloaded.
We are not developers of the provided products, so our technical support capabilities are limited.
We do not change the functionality of products and do not fix developer bugs.
What is GPL?
GPL is the abbreviated version of “General Public License.” WordPress is open-source software released under the GNU General Public License (GPL). It was created by forking another GPL-licensed project; almost all the top plugin, theme, add-on, and extension developers follow GPL. At WPTOON, we provide files that are fully licensed under the GNU GPL, just like WordPress.
Does WPTOON provide license keys?
We do not provide, lease, release, or resell license keys. All the products offered on this website are licensed under the GNU General Public License (GPL). You do not need license keys to use your projects, regardless of how many products need.
License keys are only required if you want to receive automatic updates and support from the author of a plugin or theme.
Are the files and downloads legal?
Yes, all themes, plugins, add-ons, and WooCommerce extensions that are distributed by our repository are 100% open-source with the GNU GPL.
Are these genuine products?
Yes, all of our products are 100% authentic. If we feature a product on our website, then we have an active subscription to that product’s author(s). We download from product’s author(s) and redistribute to you. These downloads are not altered in any way.
Are you the developer of these files?
WPTOON is not affiliated, associated, authorized, endorsed by, nor is in any way related to third-party developers, including WordPress, WooCommerce, WooThemes, Elegant Themes, GravityForms, iThemes, etc.
How many sites can I use the plugin or theme on?
The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose.
Do you provide updates to the products?
Yes. As soon as we are notified about an update, we download it from the author and update it on our site.
How do I update my plugins and themes?
You can update them manually using this guide.
Will I receive updates if I buy a single product? What if I buy a bundle collection?
Whether you buy a single item or a bundle collection, we provide 365 days of updates, and we update our products as soon as the developers update their files.
Can I keep the plugins and themes after my subscription ends?
Of course. Under a GPL license, you are free to keep them if you want. Please be aware that you will need an active subscription with us if you want to access any future updates.
Do you offer technical support for themes, plugins, and WooCommerce extensions?
Due to the nature of our repository, we do not offer any type of support for themes, plugins, or WooCommerce extensions. If you require technical assistance for these tools, then we suggest that you purchase a license from the original developer or vendor.
Why are my plugins and/or themes asking me for a license key?
You can ignore these requests. Developers include these keys to be able to automatically update their plugin or theme and allow you to register for support. The item itself will work perfectly fine without entering a license key. We recommend updating your themes and plugins manually as updates become available on our website.
How can I hide license or key reminders?
Consider hiding the license activation reminders through a plugin like “Disable admin notices individually” This is a free plugin that is very popular in the WordPress community. Make sure to check the official documentation for more information!
Can I cancel my subscription anytime?
Of course. You are never locked into anything. You can cancel when you want. If you run into any problems, let us know, and we will be happy to help you cancel your subscription.